The Staffing Agency London providing
health services in the planning process of care, should have a policy of humane
care that includes criteria for patient and staff of the institution. It should
be noted, among other things, the privacy and confidentiality during patient
care, the definition of visiting hours consult the needs of patients according
to their vulnerability and preferences, handling of the information provided,
the medication administration articulated with the rest of patients, conditions
of silence, hospitality and comfort of physical infrastructure, location
conditions and technology that promote timely care and reducing wait, bio metric
conditions (weight, height) care schedules the courteous and respectful care to
patients and families, care strategies with playful orientation especially in
children, respect for the body of the deceased patient and emotional support to
families and development to all staff communication skills and the dialogue.
Overall the axis and focus of the
humanization of services, besides being a policy for care planning, should
include strategies to develop, support from the strategic direction and
management, the existence of instances of support as ethics committees,
management of human resources, occupational health and customer care, among
others.
It is necessary to promote a culture
of humanization of services, the process of preparation of personnel, lines of
intervention with users and internal clients, the practice of values and
humanistic principles and from the management of human talent provender by
respect for human dignity, humanization, motivation and recognition.
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